How healthy is your nonprofit’s program management and accountability? Effective program management helps to ensure that your nonprofit’s initiatives are well-planned, efficiently executed, and aligned with your mission. Accountability is vital to maintaining donor trust, securing funding, and demonstrating effectiveness. Both are important for fostering credibility and long-term support.

The OpX360 Program Management & Accountability module from The Capin Center for Nonprofit Excellence offers a free assessment of your organization’s operational processes related to the development and delivery of the programs and services you use to engage constituents and donors, deliver value, and achieve your mission. It also provides an assessment score you can share with your organization’s leadership, board members, potential funders, and other stakeholders. 

Assessment Breakdown

Each OpX360 assessment is built on best practices and industry standards to help you evaluate your organization’s strengths and potential weaknesses. Understanding the health of your nonprofit’s program management and accountability functions is essential for driving efficiency, transparency, and meaningful impact.

Intended to be taken by your CEO, Chief Operations Officer, or Program Director, the OpX360 Program Management & Accountability module contains 60 Best Practice statements grouped into six Key Elements:

• Accountability and Transparency – Holding individuals accountable for performance and contributing to a culture of transparency.
• Integrated Strategic Planning – Developing, implementing, measuring, and adjusting departmental and organizational strategic plans.
• Measures and Metrics – What, when, and how to measure to ensure you produce the results your organization wants and needs.
• Mission-Driven Strategic Goals – Ensuring the alignment of individual and departmental goals with your organization’s mission.
• Processes and Procedures – Developing and leveraging processes and procedures as strategic tools to drive results.
• Program and Service Development – The design, development, and deployment of your programs and services to drive engagement and mission achievement.

By answering assessment questions based on these six Key Elements, you’ll gain a comprehensive overview of your nonprofit’s health along with an understanding of why each element is important and how you can make improvements.  

After you complete the convenient online Program Management & Accountability module, you’ll receive an Executive Briefing, which includes a high-level summary of your nonprofit’s results, as well as a Detailed Report with in-depth insights and recommendations based on your responses.

With our free unlimited subscription, you can take the assessment as often as you want to check your progress and demonstrate competency to funders and other stakeholders.

If you’re looking to gain valuable insights to help you optimize your operational processes, programs, and services, take the free assessment.

For a comprehensive look at your organization’s overall operational competence in other vital areas, OpX360 offers five additional modules. You can learn more about each here.

Additional Resources:
Finance & Accounting Assessment
Fundraising, Marketing & Communications Assessment
Governance, Legal & Risk Management Assessment