Do You, Your Board, or Your Funders Struggle with Knowing How Well Your Nonprofit is Actually Performing?

You are not alone. When it comes to getting an objective view of your organization’s operations, most nonprofit executives and board members are too close to judge. One of the hardest parts is determining where the gaps are and what to do about them.

Until very recently, the only real option was to have a subject matter expert conduct a formal assessment. Aside from being very disruptive, taking months to complete, and costing thousands of dollars, the results are always limited by the subject matter expert’s specific expertise and their firm’s capabilities.

The good news is that you can now quickly identify your operational competency gaps and what needs to be done next. By combining nonprofit best practices and the use of simple artificial intelligence, in less than 60 minutes you can now measure 60 operational practices and know the three most important things you can do to improve your operational competency.

Measuring competence against best practices or prescribed industry standards takes all the guesswork out.

My business partner, CPA and attorney Bob Lipps, and I have had a front-row seat to this issue for decades. As nonprofit executives, board members, and funders, we were completely frustrated until we decided to do something about it. We felt strongly that a viable solution was attainable and that to create the best tools, certain criteria were non-negotiable.

  • The solution had to be developed for nonprofit professionals and practitioners by nonprofit professionals and practitioners.
  • It had to deliver the greatest value with the smallest investment of time and money for any nonprofit, regardless of size or specialty.
  • It had to cover all areas of nonprofit operations, and leverage proven best practices and smart technologies.

After thousands of hours of research, writing, review, and testing from over 30 dedicated nonprofit executives and practitioners, funders, industry professionals, and nonprofits of all sizes and specialties, we created a suite of smart online tools to measure and improve your nonprofit’s operational effectiveness.

Introducing OpX360

OpX360 is like a $50,000+ consulting engagement without the cost or the weeks of discovery involved. Instead, the program is comprised of six online modules, one for each of the areas of operations in a nonprofit organization. Each OpX360 module has 60 Best Practice statements based on proven industry standards to help your nonprofit determine your current level of competence in any of the six operational areas of their organization. 

The tool also gives you a score that you can measure and improve and helps you to understand the consequences of nonperformance and what you can immediately do to improve any underperforming areas.  

The premise is simple: Nonprofits want more funding. Funders want more confidence. More confidence comes from demonstrated operational competence. Funders with more confidence give more. Operational competence can be measured and improved with OpX360.

Within one hour of completing any of the six modules, you will receive an Executive Briefing designed to be shared with your executives, board, or funders and a 70+ page Detailed Report addressing all 60 Best Practice statements for the person or team responsible for that specific area of operations.

CPA and nonprofit leader Jim McKee said, “We’ve paid consultants many thousands of dollars in recent years. For a fraction of the cost, OpX360 provided us with more focused feedback, recommendations, and actionable steps for improvement than our consultants ever have.”

Any of these assessments can be taken individually or together, depending on your organization’s needs. 

The six areas of nonprofit operations are:

  • Finance & Accounting 
  • Governance, Legal & Risk Management 
  • Fundraising, Marketing & Communications 
  • Program Management & Accountability 
  • People & Organizational Development 
  • Business Systems, IT & Facilities

What’s your score?

Don’t you want to know?

OpX360 is available with tiered and bundled pricing in order to provide access to the largest number of nonprofit organizations regardless of size. For more information, please visit Partial and full scholarships are also available.


Marc is Co-Founder and Principal Advisor of The Center. For the previous 12 years, Marc served full-time as executive and practitioner in three significant yet very different nonprofits, overseeing extensive domestic and international operations.